Welcome to our Frequently Asked Questions section. These are some of the questions we are commonly asked and we hope they help answer any questions you may have. If there’s something on your mind that we haven’t answered here, feel free to contact us.
Q: What is a vinyl decal?
A: A vinyl decal is a design which is cut from vinyl film for application like a normal sticker. Our decals are made from high-quality vinyl and precision-cut by a computer-controlled decal machine. After the designs have been cut from the vinyl, each decal is hand weeded to remove excess material, application tape is added for installation, and each decal is trimmed and inspected for quality.
Q: What colours are available?
Q: What kind of surfaces can vinyl decals be applied to?
A: They work best on smooth, dry and clean surfaces like walls, cars, sliding doors, windows, on the outside of shower doors, mirrors, bathroom/kitchen tiles (not on the grouting), ceilings, fridges, washing machines, smooth metal, plastic surfaces, finished wood furniture, laptops and iPads. Just about any flat, clean and smooth surfaces will do.
Do not place your vinyl decals on items that heat up significantly like a toaster, braai, oven, kettle, or hairdryer. They could possibly cause damage, be damaged or will have a significantly shorter lifespan from the extreme temperature changes. Please also remember to not place items that are decorated with vinyl decals in a dishwater, oven, or microwave.
Q: I have a little one at home, would he/she be able to remove the decal from the wall?
Probably yes. So please keep in mind that vinyl decals could become a choking hazard because little fingers may be able to peel small pieces of vinyl off the wall. Please do not put the decals in areas where your little one will be able to reach. For example, within reach above a crib. We recommend placing wall decals out of reach if your child is under 3 years old.
Q: Will the vinyl wall decals remove paint from my walls?
A: First of all allow 2 weeks for the paint on newly painted walls to cure. If you stick your vinyl wall decals on the walls too soon the adhesive could bond with the paint more strongly and cause damage when removed. When removing your wall stickers please take your time and try and pull the decal down against the wall instead of horizontally from the wall. In case damage does occur, vinylladesigns.co.za will not be held liable for any such damages as stipulated in our terms and conditions.
Q: How do I install/apply my vinyl decal or how do I remove my vinyl decal?
A: For more information on applying or removing your vinyl decals, please see our instructions page.
Q: Are decals reusable?
A: Unfortunately our decals are not reusable. Once they have been applied to a surface, they cannot be used on another surface as the decal will usually distort and/or break during the removal process.
Q: How long does shipping take?
A: We try to ship our decals as quickly as possible. They will be dispatched within 1-5 business days after payment has been confirmed. The transit time for your order will vary depending on the shipping method chosen by you during checkout. Although we are not responsible for transit times we still care and would like to hear from you if you experience any problems.
Q: How much does shipping cost?
For detailed shipping information click here
Q: Can I order custom decals or designs?
A: We are able to make just about any custom design you can think of! If you would like some modifications to an existing design, or a completely new design made, just contact us and we’ll send you a quote ASAP. Design charges may apply.
Q: Are there discounts for bulk / wholesale / large quantity orders?
A: Yes, we definitely give discounts based on quantity. If you would like to order 10 or more decals, even several hundred, contact us and we’ll get you a quote with a discounted price.